Need Help! forget my character's password

  • It's been nearly two weeks since I requested a pw reset on a character. I guess Aeria doesn't want my money anymore :(

    Sadly this is the result of one person doing the ticketing system. Even back when you had a bigger consistant team doing it, getting response could still take a couple days.

    Probably doesn't help that as said earlier new CM does 2 game, and there had probably been a super long backlog of tickets. soon™