Item Restoration Crystal

*This crystal allows you to recover ONE piece of equipment or weapon, if you happen to lose it, or mistakenly deleted it.*

(Items that broke during fortification are not included)

This is not a physical item. You will receive an item called "Aeria Service" in your item mall storage as a placeholder after purchase- this item has no functionality.
 
Here is what you need to do:
Within 48 hours of purchasing this, send in a Ticket to Eden Eternal HERE 
 
In the Ticket, please list the following information:

1) Your account name
2) Character's name that originally had the item.  
4) The specific name of the item you wish to restore.
5) Which gems, enchantments and/or what level of fortification the item had
6) Date, time of item loss